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Common queries answered

Frequently asked Questions

Once you submit your order, we’ll add it to our list of things to make. Sometimes, lots of people want things, so it might take us 3-7 days to finish your order before we can send it to you.

Please contact us before you return any items to the returns address on your delivery slip. Use the form on this page stating your reason for contacting us and your order number.

When you are logged in to you account you can view your account details and under the “Addresses” section you can set up your billing and shipping address if different.

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One you have placed your order with us you can keep your eye on it by logging in and viewing “My Account”

There you will find your current orders and view the shipping link to track its progress

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We are currently only giving support for shipping to the United Kingdom and Europe. Although our shipping is available worldwide we can not and will not give support to mailing addresses outside of the UK & Europe at present.

We are looking to support worldwide shipping in the future.

In most cases all orders that are purchased together in one order will come in one package. In some rare cases where the items are manufactured and printed at 2 different locations they will be shipped in two different packages.

If you have an order in progress and paid for then you will find that placing another order will result in the second being shipped separately.

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